IT Administrator

Key Responsibilities:

‍System Administration and Maintenance

• Develop and implement strategies to maintain and optimize the healthcare department’s IT infrastructure.
• Ensure all IT systems and applications are up-to-date and reflect the precise requirements of the department.

User Support and Troubleshooting

• Proactively provide technical support to healthcare staff via telephone and in-person.
• Conduct initial troubleshooting to assess and resolve IT issues.
• Dispatch necessary updates and follow up to ensure timely resolution of technical problems.

Network and Security Management

• Build and manage a robust network infrastructure in alignment with the guidance provided by the IT Manager.
• Ensure network security protocols are followed, and conduct regular reviews to verify the integrity of the system.

New Technology Implementation and Training

• When new technologies are introduced, work closely with the IT Manager to integrate them into the healthcare department’s systems.
• Serve as the main point of contact during the implementation process, ensuring smooth communication and a seamless transition.
• Provide training to healthcare staff on new systems and technologies.

Administrative and Reporting Duties

• Maintain accurate and up-to-date IT records in the IT management system or similar database.
• Generate regular reports on the status and performance of IT systems.
• Ensure adherence to relevant data protection regulations and protocols.

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Essential Qualifications:

✔ Degree in IT, Computer Science, or related field  

✔ 5+ years' experience in a similar role  

✔ Proficiency in IT software and tools

✔ Strong communication and teamwork skills  

✔ Ability to provide on-site support  

✔ Legal authorization to work in the UK

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✔ Health and dental insurance  

✔ Professional development opportunities  

✔ Inclusive pension scheme

✔ Flexible working hours  

✔ Employee discounts  

✔ Career advancement potential